icon_48_support Support

We will be more than happy to help you resolve any issues or problems that may arise. Before you send us an e-mail, please read the following General FAQ. There’s a big chance that someone already had experiences similar to yours. Thank you.

General

I'm using Windows 10 and the game screen is blank or flickering.

I got a game from you and it doesn't work, what to do?

I have lost my registration code, what to do?

I bought your game now how can I register it?

Can I be your beta tester?

How can I be notified about new game releases from Codeminion?

What is DirectX and where can I get it?

I have a great idea for a game! Will you make it for me?

I enter the registration key and it doesn't work.

How do I buy your games?


Beta Program

What's Beta Program about?

What are the requirements to join?

What do I have to do to be able to test your games?

What's the difference between the Closed and Open Beta?

I have a problem. Where I can get help?

I would like to give you my feedback.

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In case you still have difficulties or questions regarding our games, please do not hesitate to contact us.

Support Policy

We guarantee that your questions will be read and answered as soon as possible, depending on the complexity of the problem.

Codeminion Development Studios respects your privacy and does not store your e-mail address nor forwards it to other institutions.

Please note that we are technically unable to provide support for our games that were purchased on websites OTHER than this.

Money Back

If you bought any of our games and for some reason you are not satisfied with it, we’ll offer you a refund. In case a game doesn’t work on your PC and you want your money back, we ask that you give us one week so we can try to eliminate your problem.
Please note that due to technical reasons we will be able to refund 90% of your order total, since 10% goes to the e-commerce handling fees and cannot be refunded.