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Support/FAQSupport/FAQ

Please note that we are technically unable to provide support for our games that were purchased on websites OTHER than this (like Yahoo!).


If that's the case, please contact their technical support.

General support info


In case of any difficulties or questions regarding our games, please do not hesitate to contact us at:

We will be more than happy to help you resolve any issues or problems that may arise. Before you send us an e-mail, please read the following General FAQ. There's a big chance that someone already had similar experiences to yours. Thank you.


Support Policy


We guarantee that your questions will be read and answered as soon as possible, depending on the complexity of the problem.

Codeminion Development Studios respects your privacy and does not store your e-mail address nor forwards it to other institutions.

General FAQ


1. I enter the registration key and it doesn't work.
2. How do I buy your games?
3. I have a great idea for a game! Will you make it for me?
4. What is DirectX and where can I get it?
5. How can I be notified about new game releases from Codeminion?
6. Can I be your beta tester?
7. I bought your game now how can I register it?
8. I have lost my registration code, what to do?
9. I got a game from you and it doesn't work, what to do?

1. I enter the registration key and it doesn't work.

Please be sure that you are trying to register the game that was downloaded and installed from the site from where you purchased it on. Only then the registration keys can work properly.

2. How do I buy your games?

It's very simple. Just go to our online store. There you can view our game catalogue and when you see a game that you'd like, just click the "Buy it" button. Later you will have to complete the purchase process but don't worry - it is step by step. Very simple and secure.

3. I have a great idea for a game! Will you make it for me?

If you really have a great idea for a game, then don't hesitate to drop us a line. We are always eager to hear what ideas our gamers might have and what they would like to play next.

4. What is DirectX and where can I get it?

DirectX is a set of multimedia drivers for the Windows platform. It is best for you to have the newest version available installed. You can always get it for free at http://www.microsoft.com/directx

5. How can I be notified about new game releases from

Codeminion?

Simply subscribe to our newsletter. You can do it by writing your e-mail in the input box located on the top-left side of the page and clicking "Subscribe". If you are not sure if you want to join or if you won't be spammed, please read about our newsletter

6. Can I be your beta tester?

Of course. We are always eager to hear feedback from our gamers and we value your opinion very high. If you would like to help us with testing and sharing your thoughts on our games, consider joining our Beta Program.

7. I bought your game now how can I register it?

Upon receiving your serial number, you simply have to run the game and press the "Enter Key" button on the right side of the title screen. Another window should appear. After inputting you Registration Name and your Serial Number in appropriate fields just click "Unlock!". Have fun :).

8. I have lost my registration code, what to do?

Don't worry, that's not a problem. If you have bought the game from THIS site, you can simply go to eSellerate after purchase services. Everything is shown step-by-step there.

If the game was bought from some OTHER site than this one you must consult the support department there.

9. I got a game from you and it doesn't work, what to do?

First of all, you should check if you have the newest video card installed. You can check it at the card's manufacturer's website. Then you can check if you have the newest DirectX version installed. And when all that doesn't help and you bought the game from THIS site, just write us a letter describing in detail what is happening. We will get onto this matter as quickly as we can. If the game was purchased on some OTHER site, you must contact the support department there.

Our gamesOur games
Ancient Quest of SaqqarahAncient Quest of Saqqarah
Download Saqqarah for Windows/PC (26 MB)Download Saqqarah for Mac (28 MB)

Saqqarah addons:

Learn more about Saqqarah SaqPack: Egyptian Encounters
Egyptian Encounters SaqPack

Learn more about Saqqarah SaqPack: Monkey Monarchs
Monkey Monarchs SaqPack

StoneLoops! of JurassicaStoneLoops! of Jurassica
Download StoneLoops! for Windows/PC (34 MB)Download StoneLoops! for Mac (37 MB)

Magic MatchMagic Match
Download Magic Match for Windows/PC (6.7 MB)




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